Winter Garden - Castrol Auto Service

This guy is great! I've had 2 different cars that breaks went bad and he did them both. Not only did I spend way less then I thought I was going to, but I never once had an issue after that with them. Compared to other shops I've been to, this one is the best. I drive from Clermont so they can take care of my cars. Excellent service, excellent customer relationship. I will never take my car anywhere else. Highly recommend for any mechanical need.

The owner and his staff are truly professional here. I've had to bring my car to them twice in less than a month for issues with starting. They helped fix the issue with the starter the first time, and this second time they discovered another issue that would be an expensive fix but also learned that there was a workaround to get around it without the need for an over expensive fix. They also provide a ride to/from home for customers, try to find discounts they can apply to your case, offer cold drinks to their customers in the shop, and try to go out of their way to ensure you get good service. For me this includes helping with a reimbursement for towing costs on this second trip.

I went to several different shops looking for help and suggestions about my A/C. Swinson’s employees were the only ones who took the time to walk out to my vehicle and look at it with out charging a penny! After explaining my options and pricing, I decided to give them a chance. I can say I made the best decision. I usually don’t make decisions on the spot but this time I’m glad I did. Thank you Frank and Travis for all your help and patience with my boyfriend and I! I will definitely be referring you to everyone! And if I have any other problems with my vehicle I will be more than happy to pay you guys to fix it.

Great customer customer service. I've been here a few times and each visit has been great., friendly and professional staff. The job was done very fast and we were kept up to date with the progress. They will answer all your questions. Excellent service, competent and honest staff with great prices. Ask for Frank and he will take good care of you.

This is the best car repair center I’ve ever been to. They are compassionate and understanding. They give honest answers and prices- always available for a phone call if we have a question. Once they allowed my son to watch cartoons while we were stranded and they fixed our car. We will never do business elsewhere.

Excellent service here @Swinson's. Came in for an oil change, and they handled it with professionalism and made me feel welcome from the moment I arrived. No upsell on trying to get me to pay for things my car didn't need either, so the experience was pleasant all around. Their prices might seem a bit high for some services, but you're paying for great customer service and keeping your money local instead of with those big service chains. Definitely recommend!

My car broke down suddenly on me on my way home from work the other day. As someone who has never had any major car problems, I was panicked because I had no clue what to do. Thankfully, I had brought my car to Swinson's in the past for minor repairs, and I knew I could trust them with my car. I had my car towed to Swinson's, and Travis was helpful every step of the way. He reassured me that they would do the best they could to repair my car. When I was unsure of which repairs to undertake, Travis talked me through all my options. He gave me his own personal advice and explained what he would do in my position. He was so sincere, I knew he wouldn't lead me wrong. I highly recommend Swinson's for all your car care needs. They are my designated repair shop. There are many places out there that can fix your car, but not that many that will deliver you excellent service and honest advice. Thanks to them, I have a car that runs as it should and at a fair price. I am truly grateful for their help and assistance!

Happy I found this place. Great customer service from the minute you walk in. The team there knows what they are doing and are not trying to rip their customers off. Franklin, the GM, took the time to explain the problem and did not try to sell the service. I went in suspecting I needed a CV axle replacement, but was told I still had several months before it needed replacement. Most places would not be that honest. He also mentioned how they are working towards making changes, to make their customers have a very comfortable environment and experience when there. They definitely have their customers best interest in mind. Wishing the entire team the best of luck in their future growth.

I brought my Lexus RX350 in a week ago to Auto Service Pros after another local shop botched a brake job. Auto Service Pros is a super clean facility, not your typical mechanic shop. I had an appointment for new brakes and rotors. They got me in and out quickly. While I waited, I enjoyed a massage-chair massage and a coffee from their coffee bar. I intentionally waited a week to be sure the brakes performed well before reviewing. My vehicle's braking is 100% better. The job was done well and I plan to be back soon for 4 new tires. I highly recommend Auto Service Pros, my new go-to auto service provider.